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Returns Policy

Return and Refund Policy

Last updated: January 10, 2025

Thank you for shopping at MexSalvador fast food llc.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.


Product Condition Accepted?

The product's condition that Our store accepts for a return or exchange are NEW or slightly used products


Return Window

The amount of time to initiate a Return is within 1 business day


Return Restocking Fee

No Cost


Return Window

The amount of time to initiate a Return is within 1 business day


Refund processing time

The amount of time the customer receive a refund is within 1 business day


Exchange?

Yes We accept exchanges within 1 business day


Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Mexsalvador Fast Food LLC, 722 5th ave, Brooklyn.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to MexSalvador, accessible from mexsalvador.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 15 Minutes without giving any reason for doing so.

The deadline for cancelling an Order is 15 minutes from the date/time on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: mexsalvador503@gmail.com

We will reimburse You no later than 1-2 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Returning Goods

You must bring the Goods to the following address:

722 5th ave, Brooklyn NY 11215 or contact Us.


Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: mexsalvador503@gmail.com